Basic Problem Solving and Decision Making Skills

CoursesObjectives:

• It aims to develop the ability to analyze issues comprehensively and accurately understand their roots and causes.

• It aims to stimulate creativity and innovation in finding new and effective solutions to issues.

• It aims to enhance communication and interaction skills with others to exchange ideas and opinions in the process of solving issues.

• It aims to develop the ability to make decisions based on an accurate assessment of available information and data.

• It aims to improve the ability to organize and manage time effectively to make the most of it in the process of solving issues.

THE Axes:

Unit1:Problem analysis:

• Define the issue accurately: The issue must be clearly and precisely defined, and its various aspects must be understood.

• Identify the causes of the issue: The root causes of the issue must be identified to focus on solving the root cause.

• Analyze the effects of the issue: The effects of the issue on individuals and the organization must be comprehensively understood to determine its importance and the magnitude of the repercussions.

Unit2:Collecting information:

• Gather the necessary information: Information and data related to the issue must be gathered from reliable and diverse sources.

• Evaluate the credibility of the information: The credibility and accuracy of the information gathered must be checked to ensure that the right decisions are made.

• Organize information: Information should be organized logically and systematically for easy access and use in the process of solving the issue.

Unit3:Making a decision:

• Decision-making based on analysis: The decision should be made based on thorough analysis and careful evaluation of the available options.

• Identify implementation steps: Identify the implementation steps needed to effectively and successfully implement the decision.

• Identify responsibilities and resources: Responsibilities must be defined and resources must be provided to implement the decision successfully and in a timely manner.

Unit4:Evaluation of results:

• Evaluate the results of the decision: Evaluate the results of the decision and the extent to which it achieved the set goals.

• Analyze errors and improvements: Analyze what went wrong and possible improvements for future decisions.

• Utilize the experience: The experience should be used as an opportunity to learn and improve future problem-solving and decision-making skills.

Target group:

Managers, supervisors and administrators.